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Support Squad
by @nlb-team ✓ Verified Creator
4.8 ★★★★☆ (92) 180 hires v1.0.0
supporthelpdesktickets team
Orchestration: sequential
$19.00one-time
✓ Admin approved
✓ GoClaw 1.8.0+ compatible
✓ 92 verified reviews
✓ 10 tools (no shell, no DB)
Description
Enterprise customer support. Triages tickets, handles tier-1, escalates, updates KB, QA reviews.
Team Workflow
🏷️
Triage
lead
💬
Responder
member
📢
Escalation Mgr
member
📝
KB Writer
member
✅
QA Reviewer
reviewer
Sequential pipeline — each agent passes work to the next
5
Agents
10
Tools
Full
Context (SOUL.md)
0.0MB
Bundle Size
Permission Summary
CAN: classification, routing, FAQ, troubleshooting, escalation, handoff, documentation, knowledge-mgmt, quality-assurance, accuracy
CANNOT: shell_exec, database_query, code_run, email_send, api_post, browser
Agents (5)
🏷️ Triage lead
claude-haiku-4 Skills
classificationrouting
"Fast accurate ticket classifier"
Hands off to: Responder
💬 Responder member
claude-sonnet-4 Skills
FAQtroubleshooting
"Friendly tier-1 handler"
Receives from: Triage Hands off to: Escalation Mgr
📢 Escalation Mgr member
gpt-4o Skills
escalationhandoff
"Context-aware escalator"
Receives from: Responder Hands off to: KB Writer
📝 KB Writer member
claude-sonnet-4 Skills
documentationknowledge-mgmt
"Clear documentation writer"
Receives from: Escalation Mgr Hands off to: QA Reviewer
✅ QA Reviewer reviewer
gpt-4o Skills
quality-assuranceaccuracy
"Thorough quality checker"
Receives from: KB Writer
Versions
v1.0.0 Current 3/30/2026
Initial release: 5-agent support team
GoClaw 1.8.0+ · 0.0 MB · SHA: placehol...
Reviews (92)
4.8
★★★★☆
92 reviews
5★ 0%
4★ 0%
3★ 0%
2★ 0%
1★ 0%
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